SERVICE CONCEPTS

1. The company has strictly implemented the control and management of each link in accordance with the requirements of ISO9001:2000 international quality management system. The company has passed ISO9001:2008 quality management system certification (03414Q2008R0M)

2. The products are strictly implemented in the relevant national and international standards for design, manufacturing, and manufacturing.

3. Strictly control the quality of products. The quality inspection department conducts strict inspections on raw materials, outsourcing, outsourcing, and self-made parts according to technical documents, and keeps the quality of products at a good source. During the production process, self-inspection, mutual inspection, random inspection, semi-finished products, and finished products are routinely tested and confirmed according to technical documents to ensure that qualified products leave the factory.

4. Strengthen quality awareness, improve the quality of employees, improve professional management and operational ability through regular professional training for managers and all operators, and penetrate quality awareness into every aspect.

5. Under the conditions of storage and use by the user, the manufacturer shall be responsible for the free replacement and repair if the product is damaged or cannot be used normally due to manufacturing quality problems, no more than 12 months from the date of shipment from the manufacturer.

6. After receiving the call from the user, the after-sales service department will give a clear reply within 24 hours. If there is a failure during the "three guarantees" of the product, we will be in the province for 24 hours after receiving the user's notice, and within 48 hours of the province (where the aircraft is navigable), professionals will be sent to the user site for processing.

7. Our marketing and service staff will sincerely and patiently accept your suggestions and opinions and answer your questions in a quick, accurate and detailed manner.

8. After-sales service is implemented after the product is sold, and parts and technical consultation are provided at any time. Use regular interviews, seminars, consultations, etc. to feedback user information, analyze it, research and implement improvement measures, and continuously improve customer satisfaction.