FAQ

Q: IF I NEED SPECIAL DESIGN ABOUT FURNACE CHAMBER DOES YOUR COMPANY CAN OFFER IT?
A: Don't worry about it, we have an excellent technical team, based on your requirement we can customize whatever you need. 

Q: IF WE PURCHASE YOUR PRODUCT WOULD YOUR COMPANY GIVEN ANY TRAINING OR TECHNICAL SUPPORT?

A: LOL, that is a good question for us, just take relax, for sale is only the first step for us, we will give the basic training about how to use our product through Technical manual and operation videos, and also Engineer is 24hours standby your call, as we promised we provide the best service for our client.

Q: HOW IS YOUR PRODUCT AFTER-SALE GUARANTEE?

A: We provide one-year service for our product (except the heating element), the heating element we provide three-month service. And also, the engineer available doing service overseas.

Q: YOUR PRODUCT WITH ANY ACCESSORIES?

A: Yes, the standard accessories include (Heating Elements, Specification Certificate, Heat Insulation Brick, Crucible Pliers, High-Temperature Gloves).

Q: HOW TO CONTACT YOUR COMPANY?

A: Our Company address is:1# Yujia industrial zone, Wuhan south road, Jianxi District, Luoyang Henan, China. 

Telephone：+86 0379-61299666-9-868 Mobile Phone：+86 15637962277 Fax：+86 0379-64896659 Wechat：gwdl69936789